top of page

Crisis Services

If you or a loved one is experiencing a crisis due to mental illness and the person in crisis appears to be imminently suicidal or imminently dangerous to others

call 911.

It is important to notify the operator that it is a psychiatric emergency and ask for police officers trained in crisis intervention (CIT - Crisis Intervention Team).

Call 988 or Text 988

(for Veterans: press option 1)


Get connected to a trained crisis counselor at the local suicide and crisis line 24 hours a day, 7 days a week


Mental Health Treatment & Referral Helpline:

*This is the same number for ACCESS

 (Acute Crisis Care and Evaluation for Systemwide Services)

Adults (18 years and older) with Medi-Cal or no insurance who need urgent medication evaluation and clinical assessment for services can walk into one of these clinics for drop-in services Monday-Friday 8:30am-5pm:

North County Crisis Response Program

(Within Eastmont Town Center)
7200 Bancroft Ave, Suite 125A, Oakland, CA 94605
Tel (510) 383-5020 / Fax (510) 383-5022

South County Crisis Response Program

(Gail Steele Wellness and Recovery Center)
409 Jackson St., Suite 100 Hayward, CA 94544
Tel (510) 891-5600 / Fax (510) 891-5625

In the event of a true emergency, individuals should go to the nearest Hospital Emergency Department, John George Psychiatric Pavilion in San Leandro, or call 911.


Call 1-800-309-2131

24 hour crisis line 

If you or someone you know is struggling with difficult life circumstances or uncomfortable thoughts and emotions we are here to help. You do not need to be experiencing suicidal thoughts or feelings to call.

Trained crisis intervention counselors are available to receive crisis calls and give supportive counseling 24 hours a day, every day. Translation is available, as well as teletype (TDD) services.


(925) 568-2080

5925 West Las Positas Blvd, Suite 100
Pleasanton, CA 94588

Axis Bridge is a mental health urgent care service that provides rapid access to mental health treatment to patients ages 5 years and up.  

The services are free and available to residents of Dublin, Livermore and Pleasanton.  The program offers services for individuals, families, and anyone who is impacted by mental health concerns.

Axis Bridge is available:

Monday - Thursday from 11 am to 7 pm, and

Fridays from 9 am to 5 pm.

Please call (925) 568-2080 for more information.

John George Psychiatric (Pavilion) Hospital


2060 Fairmont Drive, San Leandro, CA 94578

Telephone and walk-in services 24 hours a day, 7 days a week for Adults (over the age of 18) in acute crisis. Psychiatric Emergency Services provides psychiatric evaluation, intervention and referral for voluntary and involuntary patients.

Willow Rock Center Crisis Response Services


2050 Fairmont Drive, San Leandro, CA 94578

Crisis services for Teens (12-17 years old) who are experiencing suicidal ideation or at risk of harming themselves or others.

Services include crisis stabilization, medication dispensing, out-patient services, and assessment for in-patient services.


UCSF Benioff Children's Hospital Behavioral Emergency Response Team


747 52nd Street, Oakland, CA 94609

Mental health crisis services for Children (0-11 years old)


bottom of page